A tradition of service is the basis on which Fairmont Farmers Mutual Insurance Company was built. Fairmont Farmers Mutual has provided quality insurance products to meet the needs of our policyholders since 1889. As a local company, we are able to know the needs of our policyholders and agents and respond quickly to those needs. All of our decisions are made with you, the customer, in mind. Our purpose is to provide quality products and service in a professional, responsive and ethical manner at all times.
Due to the continued progression of COVID-19, Fairmont Farmers Mutual is taking pro-active measures to ensure the safety of our staff and customers.
Effective immediately, the majority of our staff is working remotely and are practicing social distancing as much as possible during the transition. We expect to be able to maintain the level of service you have come to expect. Please bear in mind that during this time there will be times when callers will need to leave a voice message. It will be a priority for us to return your calls as timely as possible
We will continue to provide prompt claims service with the understanding that we will be asking questions about the insureds exposure to COVID-19 and practicing social distancing. We feel we can do a better job of adjusting your claim if we are onsite, but will work with photos and videos to complete the process as needed.
If you need to stop at our office to drop off payments or other items, we ask that you only use our Downtown Plaza entrance, and use the pass-through window in our lobby or the drop box outside this door for after hours.
We want to limit access to our building as much as possible to minimize risk of exposure. Due to us being short-staffed in the office during this time, please understand you may need to wait in the lobby for one of our on-site staff members to assist you.
We will be closing at 1:00 pm on Friday’s until further notice. We will continue to provide after hours on-call claims service.
We will operate in this manner until March 30th and we may extend beyond this date if deemed necessary.
We are now offering more ways to pay!
- View and pay your bills online
- Set up auto pay
- Schedule payments for a future date
- Go paperless
- Pay be text or by phone
Click on Make A Payment on the left side of the screen.