ffm logo7



118 Downtown Plaza
Fairmont MN 56031
507-235-9476

Image is not available
Slider

Careers

Loss Control Survey Specialist/Property Claims Adjuster

Are you seeking a career where you can help someone start to put the pieces back together after a loss? Are you looking for a career with meaning in an ever changing and innovative work environment where your input is valued? As a field underwriter/property adjuster, you will work independently investigating, negotiating, and inspecting properties in a customer-focused culture.

Fairmont Farmers Mutual Insurance Company is a local company in southern Minnesota that has built a tradition of service since 1889. Our purpose is to provide quality products and service in a professional, responsive and ethical manner at all times while providing an enjoyable family-oriented work environment.

Your Career will involve:

  • An innovative and demanding, fast paced, yet stimulating, work environment
  • Investigating property claims for both farm and home owners through on-site investigations and interviews with claimant, insured, and witnesses to determine the extent of damage
  • Determine proper policy coverages, investigate, evaluate, negotiate and equitably settle all assigned claims
  • Independently plan and execute all time schedules necessary to promptly and effectively conclude all assigned files
  • Working with professionals such as insurance agents, law enforcement, special investigation units, fire departments, and contractors to investigate and determine the extent and value of a loss
  • Identify property risks and offer loss prevention recommendations

Knowledge, Skills, and Abilities:

  • Ability to knowledgeably inspect, adjust farm and livestock properties, in addition to, homes and rental properties
  • Ability to acquire and maintain a strong working knowledge of the proper use of a variety of adjusting and estimating programs and tools used to complete job duties
  • Ability to acquire and maintain a strong working knowledge of the proper use of desktop and tablet computers, smart phones, and any other equipment utilized to complete job duties
  • Ability to demonstrate good interpersonal communication, listening and customer service skills to bring claims to a resolution in a timely manner
  • Possess and utilize written skills with demonstrated grammar and professionalism in business correspondence and reports to file or mutual
  • Ability to think logically and make decisions regarding claims and loss control issues using personal judgment, experience, and known facts and figures, while following company procedures to determine coverages, negligence, and damages
  • Ability to organize work, determine priorities, and meet deadlines while incurring frequent interruptions
  • Ability to work harmoniously with co-workers, including management, adjustors and inspectors, special investigations, underwriters, and finance. Interact with agent’s and policyholders in a tactful and courteous manner
  • Ability to maintain a valid driver’s license and travel to policyholder locations and agents offices throughout assigned region
    • Daytime travel approximately 60 to 80% of the time
    • Occasional overnight travel is required approximately 10% of the time depending on region size and/or number of claims incurred in concentrated area

Benefits Include:

  • Competitive starting hourly rate
  • Group Health Insurance – HSA Compliant
  • 401k – 3% Employer Match
  • Paid Vacation & Sick Days

See full job description. Please send resume to hr@fairmontfarmersmutual.net or call Ben Jacobs at 507-235-9476 for more information. 

************************************************************************************************************************

Receptionist/Loss Control Assistant

The employee in this position will be the company receptionist and responsible for administrative duties in the Loss Control Department. In this position, the employee is required to communicate effectively with appointed agents and customer service representatives employed by their agencies. The position also consists of data entry and correspondence for loss control and claims support services, following pre-determined company guidelines and procedures. The employee is to maintain consistent and professional handling of all tasks and duties assigned.

NOTE: This job description is to be reviewed no later than six month after date of hire to ensure it reflects actual work being performed by this employee.

Job Duties and Responsibilities where cross training will occur:

Customer Service

  • Greet and assist customers/agents and direct them to the appropriate person.
  • Answer phones and assist or forward as needed.

Loss Control

  • Become familiar with WRDS/E2Value Dashboard and all steps involved in processing inspection reports and preparing replacement cost estimators.
  • Contact agents for missing documents related to cost estimators.

Claims Department

  • Set up claims on the IMT Dashboard.
  • Assist with answering agent questions.
    • Not to include discussing coverage with an agent or insured. Coverage questions should be forwarded to an adjuster or claims supervisor.
  • Entering and processing claims payments on the Dashboard based on adjuster estimates.

Miscellaneous

  • Additional duties may be assigned periodically.

Knowledge, Skills, and Abilities

  • Proficient and strong oral and written communications skills.
  • Strong administrative skills.
  • This position requires the individual to acquire and maintain a strong working knowledge of MS Excel, MS Word, IMT Processing System, and any other software utilized in this position.
  • Demonstrate ability to work efficiently under conditions of multiple deadlines and changing priorities.
  • Produce a large volume of high-quality data with meticulous attention to detail.
  • Ability to work harmoniously with co-workers including management, adjustors and inspectors, special investigations, underwriters, and finance. Interact with agents and policyholders in a tactful and courteous manner.

Benefits Include:

  • Competitive starting hourly rate
  • Group Health Insurance – HSA Compliant
  • 401k – 3% Employer Match
  • Paid Vacation & Sick Days

See full job description. Please send resume to hr@fairmontfarmersmutual.net.

Image